This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.picklnn.com (the “Site”).
What We Collect and Store
When you visit our Site, we may collect the following data:
- Products you’ve viewed: we use this to help you quickly return to recently viewed products.
- Location, IP address, and browser type: we use this to estimate taxes and shipping.
- Shipping address: collected for order fulfillment and delivery estimates.
We use cookies to maintain shopping cart contents while you browse.
When you make a purchase, we may ask for your:
- Name
- Billing and shipping addresses
- Email address
- Phone number
- Payment details
- Optional account credentials (username and password)
We use this data to:
- Process and fulfill orders
- Communicate order details and updates
- Respond to requests, including returns and complaints
- Prevent fraud and secure transactions
- Comply with legal obligations (e.g., taxes)
- Improve our services and product offerings
- Send marketing messages (if you opt in)
If you create an account, we store your contact details to simplify future purchases. We retain your information only as long as necessary for the purposes listed above or as required by law (e.g., order data for tax/accounting for 7 years).
If you submit reviews or comments, they may also be stored.
Cookies
We use cookies to enhance your browsing experience, analyze site usage, and provide personalized content. Some cookies are essential; others are optional and require your consent.
Cookies We Use:
- User-input cookies: track your actions in forms or shopping cart
- Authentication cookies: identify you after login
- Security cookies: detect login failures or threats
- Media session cookies: optimize multimedia playback
- Load-balancing cookies: improve server performance
- UI customization cookies: remember your display/language preferences
- Social media cookies: enable sharing via networks like Facebook, Pinterest
- Tracking cookies: support targeted advertising and analytics
- Third-party advertising cookies
- First-party analytics cookies (e.g., Google Analytics)
To learn more about cookies, visit: www.allaboutcookies.org
Cookie Categories:
- Strictly necessary cookies: core site functionality
- Performance cookies: monitor site usage and improve UX
- Functionality cookies: remember your preferences
- Targeting cookies: tailor content and ads to your interests
- Third-party cookies: used by our partners for performance, ads, or content delivery
Managing Cookies
If legally permitted, your continued use of the site may be considered consent. Where required, cookie consent banners will be shown.
You may also configure your browser settings to reject cookies. Some features may not function properly if cookies are disabled.
Security Measures
We implement technical and organizational safeguards to protect your information, including:
- Encrypted data transmission
- Limited access to personal data on a need-to-know basis
- Use of trusted third-party service providers under confidentiality obligations
Who on Our Team Has Access
Only authorized personnel (e.g., administrators, store managers) have access to customer data necessary to:
- Process orders
- Issue refunds
- Provide customer support
Sharing Your Personal Information
We share your information with third-party service providers only to the extent necessary to:
- Fulfill orders
- Process payments
- Improve user experience
- Analyze website performance (e.g., via Google Analytics)
For more details on Google Analytics, see:
https://www.google.com/intl/en/policies/privacy/
To opt out: https://tools.google.com/dlpage/gaoptout
We may also share your data to comply with applicable laws or protect our legal rights.
Behavioural Advertising
We may use your personal data for personalized marketing and remarketing campaigns. To learn more about targeted advertising:
- Network Advertising Initiative: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
- Opt-out: http://optout.aboutads.info/
Do Not Track
We do not alter our data collection or usage practices based on “Do Not Track” browser signals.
Your Rights (for EU Residents)
If you are located in the European Economic Area, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion
- Object to processing or request data portability
To exercise these rights, contact us using the information below.
Please note: your data may be processed in countries outside the EU, including the U.S., under applicable data transfer safeguards.
Data Retention
We retain order data for 7 years unless you request its deletion. This includes:
- Order details
- Contact information
- Billing and shipping records
Changes to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page. We recommend checking it regularly to stay informed.
Minors
Our Site is not intended for individuals under the age of 12. We do not knowingly collect personal data from children.
Contact Us
For questions, concerns, or complaints regarding this policy or your data, contact us at:
📧 support@picklnn.com
Payments
We currently accept payments via PayPal and other secure gateways. When processing payments, your data is securely shared with the payment provider.
Please review PayPal’s Privacy Policy: https://www.paypal.com/privacy